Terms & Conditions, and further Information
Festival Opening Times
Thursday 3pm (Campsite 2pm for campers only)
Covid-19 measures are likely to be in place for the 2021 festival. These may cover entry, social distancing and additional sanitisation requirements. You must comply with any related instructions on-site, and failure to do so may result in expulsion from the festival if we deem that this is putting others at undue risk.
Every effort will be made to carry out the programme as advertised with the advertised artists. However, we give no warranty that artists named in the programme or in any publicity will perform at any particular time, or at all, and reserves the right to present alternative performers and re-programme events where unforeseen circumstances prevail. Entry to individual concerts is subject to safe capacity limits of each stage so is not guaranteed.
You are not allowed to bring alcoholic drinks and glass containers of any sort on to the main event arena. You may bring your own alcohol on to the campsite.
Camping, Caravans & Motorhomes
Camping space is limited, and is only available with a camping ticket. Tickets are per pitch this year, rather than per person. See the ticket page for more information.
Access to the Campsites are from 2pm on Thursday (for those with a Weekend Extra ticket), or 10am on Friday (with a Weekend ticket).
Campers should vacate the campsite by mid-day on Monday.
There is also a privately owned campsite at Maythorne, 5-10 minutes drive away (01636 812128).
All Campers – Please remember that noise carries further than you think. Please consider neighbours when playing live acoustic music, radios or CD players. Additionally, there are residents close to the Festival site and the Festival can only happen with their co-operation and goodwill.
Barbecues will be allowed provided they are constructed according to the manufacturer’s instructions and are at least 18 inches off the ground. Fires and disposable barbecues are not allowed. Stewards have the right to request a barbecue to be extinguished or to extinguish it, if deemed hazardous.
Children must be accompanied by an adult at all times.
We are pleased to welcome your well-behaved dog(s) to the festival. These are allowed on the campsite and in the festival arena. They should not be brought into any of the indoor venues though (marquees etc).
We accept no liability for loss or damage to your personal property or possessions, however caused.
If lost, there can be no ticket replacement. Tickets are not transferable. However, We will refund the ticket price if the event is cancelled due to unforeseen circumstances (except where that relates to terrorism). There is no right to a refund otherwise unless due to exceptional circumstances at the discretion of the festival, in which case an admin fee may be charged.
We recommend that you consider taking out personal insurance to cover the cost of your tickets should you be unable to attend (e.g. for health reasons).
We will be conducting random, security bag checks at entry points to the event. We reserve the right to refuse entry to anyone not willing to have their bags checked.