Terms & Conditions, and Other Information

Festival Opening Times

  • Thursday 3pm (Campsite 2pm for campers only)

  • Friday 10am

  • Saturday 10am 

  • Sunday 10am

  • Campsite check-out midday Monday

For directions, please see the getting here page.

Artists

Every effort will be made to carry out the programme as advertised. However, we give no warranty that artists named in the programme or in any publicity will perform at any particular time, or at all, and reserve the right to present alternative performers and re-programme events where unforeseen circumstances prevail. Entry to individual performances is subject to safe capacity limits of each stage so is not guaranteed.

Alcohol/Glass

You are not allowed to bring alcoholic drinks or glass containers of any sort on to the main event arena. You may bring your own alcohol on to the campsite.

Inclusivity

GTSF is an inclusive festival. We do not tolerate any actions or insignia which may be threatening or offensive to minority groups (this includes US Confederate flags and Nazi insignia). We will exclude anyone we feel is acting in an oppressive way, and reserve the right to remove any insignia/flags which, in our opinion, have such overtones.

Accessibility

We have an accessible camping area and disabled parking. Qualifying personal assistants are entitled to a free ticket. See here.

The ground is farmland and so is not without its bumps, and some of it may be difficult to traverse. Stewards will be able to help in emergencies.

Chairs

We recommend bringing camping chairs or mats to sit on in front of the stages if you prefer not to stand.  The Lake Stage and The Frontier Stage are open format, but The Folk Stage is in a marquee, without walls most of the time. We used to have all our stages in marquees but feedback from 2021, and more-so in 2022, was overwhelmingly in favour of retaining this format.

Cars, Camping, Caravans & Motorhomes

  • There is a free day carpark near the box office, and another for campers at the campsite entrance.

  • Campsite access is only available to those with a Weekend or Weekend Extra ticket and a separate camping pass.

  • You will soon be able to upgrade you camping to "glamping" - details to follow.  You still need to buy a festival ticket and a camping pass (large) in order to glamp.

  • We have a large camping area at our new location - so there's plenty of room to spread out. 

  • Motorhomes, caravans, campervans and cars need an appropriate ticket to get onto the campsite. A single car is included with a caravan. See the ticket page for details.

  • There's a campsite car park for campers who don't wish to buy a campsite car access ticket, and for any campers with a car access ticket wishing to drive off site over the weekend (after unloading).

  • There should be no other vehicle movement on the campsite over the weekend for safety reasons.

  • Showers and proper flush toilets are conveniently situated.

  • All Campers – Please remember that noise carries further than you think. Please consider neighbours when playing live acoustic music, radios or CD players. Additionally, there are residents close to the Festival site and the Festival can only happen with their co-operation and goodwill.

  • Barbecues will be allowed provided they are constructed according to the manufacturer’s instructions and are at least 18 inches off the ground. Fires and disposable barbecues are not allowed. Stewards have the right to request a barbecue to be extinguished or to extinguish it, if deemed hazardous, including where there has been low rainfall and high temperatures. 

  • Please vacate the campsite by midday Monday.

 

Children

Children must be accompanied by an adult at all times.

Dogs

We are pleased to welcome your well-behaved dogs to the festival. These are allowed on the campsite and in the festival arena. They should be on the lead in these areas.

We have set aside a dog exercise area, but this is not securely fenced so won't be suitable off-lead for dogs without 100% recall. However, there is also a private secure off-lead exercise field 5 minutes walk away. This needs to be booked (the owners charge an hourly rate). See here.

Walks

There are lots of lovely walks from the festival - and the Robin Hood Way goes right past the fields. We will have laminated route maps available in the box office.

Data Protection

Please see our privacy policy here

Photography

There will be photographers on site taking photographs and video, in public areas, for publicity purposes. These may be used on our website, social media channels and other marketing materials. It is a condition of entry that you consent for images/videos to be used. 

No Liability

We accept no liability for loss or damage to your personal property or possessions, however caused.

No Refunds

Tickets are not transferable. We will refund the ticket price if the event is cancelled due to unforeseen circumstances (except where that relates to terrorism). There is no right to a refund otherwise.

Insurance

We recommend that you consider taking out personal/travel insurance to cover the cost of your tickets and travel should you be unable to attend (e.g. for health reasons). 

Bag Checks

We will be conducting random, security bag checks at entry points to the event. We reserve the right to refuse entry to anyone not willing to have their bags checked. This includes searches for glass and alcohol at entry points to the arena.

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